Andrew McMillan - Customer Excellence
Customer experience reflects a company’s internal culture, personality and brand. Andrew McMillan offers six steps to help your people deliver great customer experiences. It starts with happy and engaged employees.
Simon Lancaster - Presentation Secrets
You cannot be a great leader without being a great communicator. If you want to engage people, the best thing to do is speak to their emotions. Simon provides 3 principles to help you win over hearts and minds.
Adrian Webster - Motivate
What is it you want from a leader? Someone who cares, gives you time and is human. Adrian provides great tips for leaders and managers. He explores how to conquer complacency and transform your team into a happy, winning crew.
Ant Middleton - Who Dares Wins
Special forces training is no walk in the park. The rules are strict and they make sure you learn the hard way. Ant Middleton shares the importance of a positive mindset. This is at the core of being a good leader and building effective teams.
Marc Lewis - Creativity School
Marc Lewis believes that we can all be creative. If we remove fear and blame, embrace differences and appreciate the impact of our environment, then organisations can create a culture for new ideas, better solutions and more creative people.
Simon Tyler - Attitude
We all have a choice, especially when it comes to our attitude towards people, situations and outcomes. Find out how we can shift our attitudes to create positive change and outcomes in our work and personal lives.
Malene Rydahl - Happy Employees
Denmark is one of the happiest countries in the world. Malene Rydahl reveals three reasons for their high wellbeing scores and how workplaces can become six times more productive and eleven times more innovative.