Neil Mullarkey - Impact
We need knowledge and technical skill to do our jobs, but it’s the soft skills that really set us apart. Neil shares 7 simple steps for improving our people skills: Learn, Look, Listen, Link, Let, Lighten and how to Leave Well.
Andrew McMillan - Customer Excellence
Customer experience reflects a company’s internal culture, personality and brand. Andrew McMillan offers six steps to help your people deliver great customer experiences. It starts with happy and engaged employees.
Cary Cooper - Workplace Wellbeing
Cary Cooper is leading the movement to improve workplace wellness and it's no longer a 'nice-to-have' but a must-have. Find out why the health and wellbeing of your people is fundamental to the success of your organisation.
Bernard Hogan-Howe - Courage
Bernard Hogan-Howe reflects on his career as police commissioner at the Met, one of the most high-pressured leadership roles there is. Find out why setting values, being representative and building trust is so important.
Jim Lawless - Taming Tigers
Jim Lawless explains what Taming Tigers is and why it can be a powerful way to achieve things you never thought you could.
Alan Watkins - Brilliant Leadership
Dr Alan Watkins tells the London Business Forum how we can regain control of our biology in order to perform better under pressure. His tips are great for leaders at all levels.
Julia Hobsbawm - Modern Networking
Julia Hobsbawm reveals how the way we network and manage our connections has a big impact on our wellbeing. There is a healthy way to network and Julia reveals how to boost our social health by taking back control of our knowledge, networks and time.