Linda Moir - The Customer Experience
Linda Moir explores how to perfect the customer experience by delivering brilliant basics and magic touches.
Business Not As Usual - Jo Owen
Leaders will be tested on how they perform in the current crisis. Here are four excellent tips from Jo Owen to help you pass the Tea Bag Test!
Zena Everett - Business Not As Usual
It can be hard to focus in a crisis so how can we be more productive despite this? Zena Everett gives her top tips for how to best manage your time to get stuff done in less time.
Richard Mullender - Business Not As Usual
Listening is one of the most important skills in life, not just in business. In this video, former hostage negotiator Richard Mullender shares his tips for how to really listen to get results.
How to find your voice virtually
Caroline Goyder shares some simple tips about how to speak with more gravitas on your video calls.
What does Leadership mean to you?
We asked our speakers from the past year, what does leadership mean to you? In these uncertain times, we need leaders who allow others to thrive and create an environment where many voices can be heard. Lead by example.
Phases of Change with Richard Gerver
In this clip from London Business Forum's virtual event, Richard Gerver talks us through the different phases of change. By understanding these phases, we can move from chaos to control and embrace the change we're facing in these uncertain times.