Linda Moir - The Customer Experience
2:57
Linda Moir explores how to perfect the customer experience by delivering brilliant basics and magic touches.
Related Videos
In Latest
-
Play video Phases of Change with Richard Gerver
Phases of Change with Richard Gerver
In this clip from London Business Forum's virtual event, Richard Gerver talks us through the different phases of change. By understanding these phases, we can move from chaos to control and embrace the change we're facing in these uncertain times.
2:27
-
Play video Steve Peters - The Chimp Paradox - Message From the Brain
Steve Peters - The Chimp Paradox - Message From the Brain
We ask Steve Peters to share tips from his mind management model - the Chimp Paradox. This model simplifies how your brain works and helps you understand how to make your mind work for you.
0:47
-
Play video Business Not As Usual - Jo Owen
Business Not As Usual - Jo Owen
Leaders will be tested on how they perform in the current crisis. Here are four excellent tips from Jo Owen to help you pass the Tea Bag Test!
3:24
-
Play video What does Leadership mean to you?
What does Leadership mean to you?
We asked our speakers from the past year, what does leadership mean to you? In these uncertain times, we need leaders who allow others to thrive and create an environment where many voices can be heard. Lead by example.
1:47
-
Play video What is the best advice you've ever been given?
What is the best advice you've ever been given?
We asked our speakers from the past year what was the best advice someone ever gave them. Here it is all packed into one video.
2:18
-
Play video Richard Mullender - Business Not As Usual
Richard Mullender - Business Not As Usual
Listening is one of the most important skills in life, not just in business. In this video, former hostage negotiator Richard Mullender shares his tips for how to really listen to get results.
3:06