Linda Moir - The Customer Experience
Linda Moir explores how to perfect the customer experience by delivering brilliant basics and magic touches.
Phases of Change with Richard Gerver
In this clip from London Business Forum's virtual event, Richard Gerver talks us through the different phases of change. By understanding these phases, we can move from chaos to control and embrace the change we're facing in these uncertain times.
Leon Taylor - Business Not As Usual
Olympic diver Leon Taylor reveals three tools that you can use to cope with stress and anxiety during these uncertain times. Follow Leon's Mindset and Movement tips for a hit of positive thinking.
Business Not As Usual - Neil Mullarkey
Neil Mullarkey gives his three top tips for coping during the current crisis. With some really practical advice and a little humour thrown in these are some great ways to get through the lockdown and beyond.
What does Leadership mean to you?
We asked our speakers from the past year, what does leadership mean to you? In these uncertain times, we need leaders who allow others to thrive and create an environment where many voices can be heard. Lead by example.
Richard Mullender - Business Not As Usual
Listening is one of the most important skills in life, not just in business. In this video, former hostage negotiator Richard Mullender shares his tips for how to really listen to get results.
Zena Everett - Business Not As Usual
It can be hard to focus in a crisis so how can we be more productive despite this? Zena Everett gives her top tips for how to best manage your time to get stuff done in less time.